Shipping Policy

Thank you for shopping with Saxena Winter Clothes. We aim to deliver your products safely and on time. Please read our shipping policy to understand how your orders are processed and shipped.

Order Processing Time

• Orders are processed within 1–2 business days.
• Orders placed on weekends or holidays will be processed on the next working day.

Shipping Time

After processing, delivery usually takes:

• 3–7 business days for major cities
• 5–9 business days for remote or rural areas

Shipping Charges

• Shipping charges will be calculated and displayed during checkout.
• Any additional delivery fees for remote locations will be communicated if applicable.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to check the delivery status of your order.

Incorrect Address

Please ensure that your shipping address is correct. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Shipping Delays

Delays may occur due to:

• Weather conditions
• Courier operational delays
• Festive seasons or high-volume orders

We will try our best to keep you informed in case of major delays.

Damaged or Lost Packages

• If your order arrives damaged, please contact us within 24 hours of delivery.
• If your package is lost in transit, we will coordinate with the courier to resolve the issue.

International Shipping

Currently, we do not offer international shipping. We deliver within India only.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item received was defective or damaged. Please refer to our Returns & Refunds Policy for more details.

Need Help?

For any questions related to shipping, contact us:

Email: jitendraxperia@gmail.com
Phone: 7377626742
Address: B-102 Vikash Nagar, Ajmer Road, Heerapura, Jaipur – 302021
Owner: RAJEEV SAXENA